Creative Set Common Errors
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The following table shows common errors in the creative set upload process and how to resolve them:
Error Notification | Resolution | |
---|---|---|
File Dimension Error | “File Dimension not supported.” | Adjust the dimensions of your asset to fit the required ad specs. |
Graphic File Size Error | “Image File Size Too Large. Must Be Less Than 1MB (or 500KB).” | Reduce the file size of your asset to <1MB (or 500KB). |
Video File Size Error | “File Size Too Large.” | Compress the file before upload. |