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Error Handling

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Your ad display delegate or callback interface receives a call if an ad fails to load or fails to display. This call is accompanied by an error code. This page describes these error codes.

Error Object

The error that you receive in your callback is a first-class error object that implements MAError. This object has the following API:

code
The error code, which you can find in the table below.
message
A human-readable message that describes the error.
mediatedNetworkErrorCode
The mediated network’s error code for the error. Available for errors returned in ad display failure callbacks only.
mediatedNetworkErrorMessage
Returns the mediated network’s error message for the error. Defaults to an empty string. Available for errors returned in ad display failure callbacks only.
getWaterfall()
Allows you to see the information about the current waterfall for an ad that loads or fails to load. The network responses provide the ad load state, latency, credentials, and mediated network information for each ad in the waterfall. If an ad in the waterfall fails to load, the network response provides error information. You can find out more about this method in Advanced Settings: Waterfall Information API.

MAX Error Codes

CodeConstantDescriptionLoad / Display
−1MAErrorCodeUnspecifiedThe system is in an unexpected state. This error code represents an error that could not be categorized into one of the other defined errors. See the message field in the error object for more details.L/D
204MAErrorCodeNoFillNo ads are currently eligible for your device (no fill). MAX returned no eligible ads from any mediated networks for this app/device.L
−5001MAErrorCodeAdLoadFailedThe ad failed to load due to no networks being able to fill. MAX returned eligible ads from mediated networks, but all ads failed to load. See the adLoadFailureInfo field in the error object for more details.L
−1000MAErrorCodeNetworkErrorThe ad request failed due to a generic network error. See the message field in the error object for more details.L
−1001MAErrorCodeNetworkTimeoutThe ad request timed out due to a slow internet connection.L
−1009MAErrorCodeNoNetworkThe ad request failed because the device is not connected to the internet.L
−23MAErrorCodeFullscreenAdAlreadyShowingYou are attempting to show a fullscreen ad (interstitial or rewarded) while another fullscreen ad was still showing.D
−24MAAdapterError.adNotReadyYou are attempting to show a fullscreen ad before it has been loaded.D
−5205MAAdapterError.adNotReadyThe adapter did not have an ad ready when attempting to display.L
−5209MAAdapterError.internalErrorUnspecified internal error.L
−5603MAErrorCodeInvalidAdUnitIdentifierThe SDK failed to load an ad because the publisher provided an invalid ad unit identifier. Possible reasons for an invalid ad unit identifier:
  • Ad unit identifier is malformed or does not exist
  • Ad unit is disabled
  • Ad unit is not associated with the current app’s package name
  • Ad unit was created within the last 30–60 minutes
L

Error Codes from Various Networks

To better understand the error codes that various ad networks return, see the error documentation pages published by those networks: